If you have booked your stay or safari through Welgevondengamereserve.org we would love to hear about your experience with us.
Our travel consultants are on hand to make sure your booking process is a smooth one and giving us valued feedback will ensure we keep our service up to the highest standard. Please review us on Trust Pilot.
If you feel there is a area of service we can improve on please feel free to contact us.
From: Margo Moore
Date: 27 July 2017
Comment: Daniela Ghiaroni was just wonderful in assisting with my travel plans. She answered all my questions and her personal experience at the lodges was very helpful as she explained the features of the properties. I was impressed with the service when booking and am looking forward to our stay at Tshwene Lodge.
From: Siddhant Mishra
Date: 27 July 2017
Comment: Hi, I had the pleasure of interacting with Daniela Ghiaroni to book a visit for my family. Daniela was very pro-active and helped me assess various options and finalize the plan. She also responded to all my queries regarding safety, child policy, game viewing and others. I look forward to my trip in October.
From: Deon Pretorius
Date: 22 July 2017
Comment: Daniela, thank you very much for your excellent service. It was a pleasure dealing with you. We are looking forward to our stay.
From: Taryn Hoeben
Date: 18 July 2017
Comment: Thank you Daniela for all your hard work in helping us book accommodation for 2 nights after our wedding. Your help, advice, guidance and friendly, professional nature is greatly appreciated. We had been in contact with other lodges for our Pre-Honeymoon as wanted something very special however, the level of service you provided was by far the best and this was a big drawing point for us in booking here. We constantly felt at ease and felt as though you really cared about what we were looking for. Thank you very very much and we are so looking forward to our stay!
From: Clare Tresling
Date: 17 July 2017
Comment: Thank you Daniela for your friendly and professional handling of what was a booking for our overseas guests that changed quite a few times!
Great to get such efficiency when there is so much poor service around. I hope our guests have a great visit and we’re only sorry we can’t go along this time!
From: Gail Beresford
Date: 17 July 2017
Comment: Daniela! – what a wonderful person to deal with, so professional and helpful. Your company is lucky to have her working for you.
From: Michelle Repsold
Date: 14 July 2017
Comment: What awesome service! I dealt with Daniela for our booking which was done in a quick and professional manner. Made the normally “dreaded” booking process a absolute pleasure. Welgevonden is lucky to have you Daniela.
From: Terry Oliver
Date: 12 July 2017
Comment: Thank you to Daniela for finding us accommodation .Although most places were fully booked for the weekend we were happy to even do a one- nighter. She was able to assist us which is brilliant.We have stayed in Welgevonden before and loved it.Looking forward to our day in the park!
From: Sam Adamson
Date: 12 July 2017
Comment: Thank you for your awesome service Daniela, and for accommodating our needs. We had the most wonderful time away.
From: Louna Robbertse
Date: 03 July 2017
Comment: Daniela, thank you for your professional and prompt service in arranging a spectacular weekend at Clifftop Exclusive Safari Hideaway, this was a perfect and relaxing weekend and my husband and I enjoyed it immensely.
From: John Gallagher
Date: 29 June 2017
Comment: First class customer experience booking with Daniela. So efficient. Thanks.
From: Samantha Friesz
Date: 29 June 2017
Comment: We are very excited for our upcoming stay! Booking with Daniela was very easy, despite our need to change dates several times. Daniela was very responsive and even helpful in finalizing our lodge selection.
From: Mogakolodi Sebeelo
Date: 23 June 2017
Comment: Thanks to Daniele for her prompt assistance to secure the booking in Welgevonden. We really appreciate your patience.
From: Dinika Singh
Date: 20 June 2017
Comment: Daniela Ghiaroni was an absolute pleasure to liaise with! She put up with my delayed responses and forgetful nature in dealing with my booking. I cannot thank her enough for her help and assistance and for being so patient.
I look forward to the getaway in September!
From: Jackie Seton-Rogers
Date: 8 June 2017
Comment: Thank you Daniela for your excellent prompt service in helping us to book our destination for a very special occasion. I will be in touch when we get back to write in your reviews from what I know will be an awesome three days.
From: Richard Camden
Date: 8 March 2017
Comment: My wife and I and another couple have just returned from a month in South Africa where we all had a tremendous time. One particular highlight was the stay at Welgevonden, this is confirmed by the incredible number of photos taken. A significant input by Adelene Scotchman to ensure every question regarding this adventure was answered quickly, professionally and honestly. The Guest Book entries are a very accurate account of her abilities.
From: Helmien Van den Berg
Date: 8 February 2017
Comment: Adelene Scotchman went above and beyond, to book the Clifftop Lodge on the dates we preferred. We look forward to our trip, thanks Adelene!!!
From: Craig Greenshields
Date: 3 November 2016
Comment: Thank you Kim de Beer! We had less than 24hrs to organise our getaway. I sent an email on Wednesday evening, and Kim had gotten back to me with 3 lodges to choose from before 8 o’clock Thursday morning and shortly after that had finalised my booking. GREAT service!
From: Zohar Zussman
Date: 19 June 2016
Comment: I would like to thank Adelene Scotchman for her professional work. Adelene was extremely efficient, kind, informative, simply, very good in what she does. I was highly satisfied with her service and warmly recommend her as your travel agent to the reserve. Keep on the good work!
From: Jonathan de Guzman
Date: 25 May 2016
Comment: Adelene Scotchman is the hidden gem of the safari travel booking! Of course she is kind and courteous, but most impressively, she is incredibly effective and speedy with her responses to inquiries and travel adjustments (which plays nicely to our Swiss sensitivities). Next time, we will START our search with Ms. Scotchman. Thank you for the perfect booking and the wonderful memories!
From: Guy Smith
Date: 26 April 2016
Comment: Adelene provided 5* service with my booking. Adelene answered all my questions and gave recommendations for lodges. I would recommend to anyone to book using this service. Everything from the initial request to payment was handled professionally and speedy. Thank you Adelene for your help and service!
From: Michael Tumey
Date: 09 January 2016
Comment: It has been an absolute pleasure working with Adelene Scotchman. From the very beginning of the booking process, she has been both informative and helpful. Even when unexpected changes in my travel plans occurred, she promptly made every effort to accommodate them, all the while maintaining a professional, yet friendly, demeanor. I cannot thank her enough for all of her assistance.
From: Hayley Scrase
Date: 21 December 2015
Comment: Many thanks to Adelene for a smooth booking process leading to a fab weekend safari getaway! A few clicks and emails away from wandering elephants and hungry lions!